All order placed on our shop-on-line
www.dumas-paris are expressed in Euro and shall be paid immediately in order to be validated by our customer service.
Prices are understood as being inclusive of taxes (inclusive of all taxes, including VAT at the rate applicable on the order date).
Payment of the total price and delivery expenses is made by Carte Bleu, Visa, or Mastercard bank/credit cards, or by Paypal.
The Customer must be the holder of the bank/credit card used. He/she accesses a dedicated space made available by a banking establishment, which is responsible for security and for recording the payment order.
The customer also has the possibility to use Paypal to pay for the purchase he made without enter his/her credit card number. He/she only needs his/her personal Paypal password and email address.
Payments by cheque are not accepted.
Our Dumas Customer Care Team is available Monday to Friday 8.00-12.00 am and 1.30- 5.00pm (closed Saturday and Sunday). Please call 0033 3 86 55 06 67. A member of our Customer Care Team will be delighted to help you place an order over the telephone, or advise you on the range of merchandise we offer on our website and help you with queries about payment.
When an order is placed, we request authorization for the value of the order from your bank/card issuer to ensure that the funds are available until the order is shipped.
If, for any reason whatsoever (stop payment procedure, refusal by the issuer centre, etc…), it is impossible to debit the amounts owed by the Customer, the order shall not be recorded by Dumas.